Reports

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Reports (B2B Ecommerce)

Customers Come First - a white paper on Chinese cross-border shopper by Azoya

7 November 2017, Analist Report, , pages

Competition for Chinese customers is escalating as the great market opportunities attract more retailers in the online arena. As the cross-border shopper volume growth started to slow down at 27.6% into 2018, businesses face challenges from both domestics and overseas competing for limited online customers traffic. For new entrants, they will need a lot more skills to impress customers and growth their businesses.

Nevertheless, there are still a plenty of opportunities for retailers that have a clear position and flexibility to adapt to local market demands.

The ‘Customers Come First 2018’ report from AzoyaLab covers essential data about the Chinese cross-border shoppers, where they from, when they shop, how they make cross-border purchase.

Content

  • ◆ Chinese consumers are becoming more affluent than ever before
  • ◆ Consumption upgrade fuels cross-border e-commerce growth
  • ◆ Cross-border online shopping popularity continues to rise
  • ◆ Share of C2C transactions is shrinking, and B2C is becoming mainstream
  • ◆ Affluent regions lead cross-border shopping
  • ◆ Lower tier cities and regions grow faster
  • ◆ Female shoppers are your best customers
  • ◆ Young and working adults are the main consumers of cross-border merchandise
  • ◆ Why do Chinese customers shop from overseas online stores?
  • ◆ Top categories purchased cross-border by Chinese customers, by countries, Q2&3 of 2017
  • ◆ Most shoppers prefer to buy over 75 USD worth of products for each purchase
  • ◆ Most purchases take place during spare times on workdays
  • ◆ Cross-border shoppers prefer to shop on mobile devices, and most of them are Apple users
  • ◆ Alipay dominates international payment gateways
  • ◆ Chinese cross-border shoppers’ demands are divided
  • ◆ Retailers need to create a balance between premium and mass-market offers
  • ◆ Which channels matter most? 18 Logistics is still a pain point for most retailer Trends
  • ◆ 10 Top challenges for overseas retailers selling cross-border

Tags: Cross-border Ecommerce, B2B Ecommerce, Ecommerce Strategy, Retail/Brand - Beauty, Care & Health, Retail/Brand - Fashion & Accessoires, Retail/Brand - Other, English

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B2B Ecommerce – Stappenplan digitale strategie voor B2B-bedrijven

29 February 2016, Blue Paper, Document, 20 pages

Hoe kunnen B2B-bedrijven digitaliseren? Wat kun je leren van B2C-bedrijven die hen

voor zijn gegaan? Met een werkgroep van B2B-experts uit het bedrijfsleven bekeken we digitale strategieën van middelgrote tot grote B2B-bedrijven en vergeleken deze met B2C-bedrijven. Onze constatering is dat veel B2B-bedrijven bezig zijn met digitalisering maar vaak niet weten waar te beginnen. Deze bluepaper beschrijft een aanpak voor B2B-bedrijven om versneld te digitaliseren.

Tags: B2B Ecommerce, Production & Wholesale, Dutch
Partners: ShoppingTomorrow, Informatica, Eperium

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Belgium B2C Ecommerce Country Report 2017 (free)

4 July 2017, Analist Report, , 48 pages

The Belgium B2C Ecommerce Country Report 2017 (free) provides a brief overview of the state of ecommerce in Belgium. This report includes ecommerce trends, facts and figures, and offers insights into the Belgium ecommerce market. Additionally, the report includes multiple interviews with leaders in the Chinese market, offering suggestions to SMEs hoping to penetrate the ecommerce market in China.

Topics and Scope

The report is split into 3 main chapters

  • Introduction to Belgium
  • Ecommerce Facts & Figures
  • Ecommerce Environment
  • Ecommerce Recommendations

Did you know?

  • The Belgium ecommerce market is growing
  • Belgium ranks 6th in Logistics Performance Index
  • Ranks 19th in E-Government Development Index
  • 94% of the Belgium people (15+) shopped online in 2016
  • Belgian ecommerce is rising rapidly compared to others
  • Average online spending, and shoppers, increased13
  • Belgian consumers purchase online about 10 times a year14
  • Most Purchased: Media and Entertainment
  • Highest Sales Volume: Travel
  • Cross-border purchasing, as well as selling, is high in Belgium
  • Leading online payment method: Credit card (51%)

Optional: Get the extended report

The extended China B2C Ecommerce Country Report 2017 (paid-version) is available on ecommercefoundation.org

Topic specific reports you might like:

Other reports you might like:

Looking for ecommerce reports for a specific country? Looking for ecommerce reports for Spain, UK, China or another country? View specific country reports

Tags: B2B Ecommerce, Cross-border Ecommerce, Ecommerce Basics, Ecommerce Strategy, Mobile Commerce, Online Payments , Business Partner (Service provider to Retail/Brand), Education (Universities, Students), Consumer Services, Retail/Brands, Stakeholders (government, associations), English
Partners: Ecommerce Europe, BeCommerce, PostNL, Manhattan Associates, Ingenico, Osudio, IBM, GFK, Ecommerce Foundation, Ingram Micro

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Ireland B2C Ecommerce Country Report 2017 (free)

12 July 2017, Analist Report, , 57 pages

The Ireland B2C Ecommerce Country Report 2017 (free) provides a brief overview of the state of ecommerce in Ireland. This report includes ecommerce trends, facts and figures, and offers insights into the Irish ecommerce market.

Topics and Scope

The report is split into 3 main chapters

  • China Introduction
  • Key facts and figures
  • Ecommerce environment

Did you know?

  • 22% of Irish SMEs have no online presence
  • Ireland ranks 18th in Logistics Performance Index
  • The Ecommerce share of GDP, 2017(f) is 2.56%
  • The Inflation rate in 2016 is 0.0%
  • Ecommerce sales are forecasted to see a 12.4% increase in 2017
  • Flights (Leisure) are the most popular online shopping categories
  • 5% of individuals purchased food or groceries online in 2016
  • 22% of Enterprises had B2C Ecommerce Sales in 2016
  • 25% of enterprises received orders via a website in 2016
  • 35% of Irish prefer smartphones for Internet access

Optional: Get the extended report

The extended Ireland B2C Ecommerce Country Report 2017 (paid-version) is available on ecommercefoundation.org

Topic specific reports you might like:

Other reports you might like:

Looking for ecommerce reports for a specific country? Looking for ecommerce reports for Spain, UK, China or another country? View specific country reports

Tags: B2B Ecommerce, Cross-border Ecommerce, Customer Service, Ecommerce Basics, Online Marketing, Online Payments , Business Partner (Service provider to Retail/Brand), Education (Universities, Students), Consumer Services, Retail/Brands, Stakeholders (government, associations), English
Partners: Manhattan Associates, Ingenico, SAP, Ecommerce Europe, Ecommerce Foundation, Asendia

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United Kingdom B2C Ecommerce Country Report 2017 (free)

19 July 2017, Analist Report, , 69 pages

The United Kingdom B2C Ecommerce Country Report 2017 (free) provides a brief overview of the state of ecommerce in the United Kingdom. This report includes ecommerce trends, facts and figures, and offers insights into the United Kingdom ecommerce market.

Topics and Scope

The report is split into 5 main chapters

  • Introduction to the United Kingdom
  • Ecommerce Facts & Figures
  • Ecommerce Environment
  • Ecommerce Recommendations

Did you know?

  • GDP in the United Kingdom increased slightly
  • The UK has the highest E-GDP in Europe
  • Consumer Confidence is still negative, possibly due to Brexit
  • The United Kingdom ranks 1st in E-Government Development
  • Ranks 7th in Ease of Doing Business Index
  • Ranks 8th in Logistics Performance Index
  • 82% of United Kingdom purchased online in 2016
  • Total online shopping increased by 17.8% in 2016
  • Department stores experienced almost 20% growth in online sales
  • Frequently Purchased Category: Books (46%)

Optional: Get the extended report

The extended United Kingdom B2C Ecommerce Country Report 2017 (paid-version) is available on ecommercefoundation.org

Topic specific reports you might like:

Other reports you might like:

Looking for ecommerce reports for a specific country? Looking for ecommerce reports for Spain, Sweden, China or another country? View specific country reports

Tags: B2B Ecommerce, Cross-border Ecommerce, Delivery and Service, Customer Service, Ecommerce Basics, Ecommerce Strategy, Ecommerce Sustainability, Online Marketing, Mobile Commerce, Social Media and Services, Online Payments , Global Ecommerce Figures, Marketplaces, Omnichannel Architecture, Business Partner (Service provider to Retail/Brand), Consumer Services, Education (Universities, Students), Other, Retail/Brands, Stakeholders (government, associations), Media & Entertainment, English
Partners: SAP, Ingenico, Manhattan Associates, Asendia, Ecommerce Foundation, Ecommerce Europe, IMRG

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