2. Which stages do we know in an omnichannel strategy?
3. How to manage an omnichannel organization?
4. Should the customer journey be integrated in your processes?
5. What is the importance of staff members in an omnichannel world?
6. What is an ideal company culture for omnichannel?
7. Stages towards an omnichannel organization
2. How to grow towards an omnichannel organization?
3. How do you get there? Do's and Dont's
4. Checklist for an omnichannel transformation