Reports Ecommerce Foundation

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All Ecommerce Foundation Reports


Switzerland: 2018 Ecommerce Report (free)

12 April 2018, Analist Report, Document, 89 pages

Switzerland: 2018 Ecommerce Report (free) provides a brief overview of the state of ecommerce in Switzerland. This report has been published by the Ecommerce Foundation with hand-selected data that will help both domestic and international retailers evaluate their potential for success in the Swiss ecommerce market.

Topics and Scope

The report is split into 6 main chapters:

  • Introduction: Switzerland
  • Infrastructure and Logistics
  • E-commerce Landscape
  • Swiss Consumers
  • Case Study: Watch Industry
  • About the Report

Did you know?

  • The Swiss population is very active online
  • Internet access has increased across all regions since 2014
  • Internet penetration over 75% among all spoken languages
  • 2018 B2C turnover growth rate is forecasted to be ≈ 10%
  • Distance heavily impacts Swiss cross-border shopping
  • 64% say e-commerce will significantly increase industry
  • Internet use increased across all demographics in 2017
  • Almost 1⁄4 of online shoppers spend 5+ hours online
  • 74% of ages 25-34 bought travel accommodations online
  • Online shopping via PC is by far the most popular
  • eBanking is most prevalent amongst 25-34 year olds
  • Food & beverages represent a challenge for C&C adoption
  • Almost 3⁄4 of Swiss consumers value privacy with businesses
  • 60% find comparing products & prices important
  • Consumer purchasing is influenced most by Facebook
  • Over 3⁄4 of Swiss consumers have a Facebook account
  • Luxury watches are the drivers of growth in watch exports
  • German consumers are most likely to buy watches online

Optional: Get the extended report

The extended Switzerland 2018 Ecommerce Report (paid-version) is available on ecommercefoundation.org

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Other reports you might like:

Looking for ecommerce reports for a specific country? Looking for ecommerce reports for Germany, UK, China or another country? View specific country reports

Tags: Global Ecommerce Figures, Retail/Brand - Other, English
Partners: ASENDIA, SAP, Mazars, Osudio, .shop, Ecommerce Foundation
Authors: Sara Lone, Adlen Khelladi, Shaun Packiarajah

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The Netherlands: 2018 Ecommerce Report (free)

27 March 2018, Analist Report, Document, 79 pages

The Netherlands: 2018 Ecommerce Report (free) provides a brief overview of the state of ecommerce in The Netherlands. This report has been published by the Ecommerce Foundation with hand-selected data that will help both domestic and international retailers evaluate their potential for success in the Dutch ecommerce market. Moreover, The Netherlands is a small country with a strong logistical infrastructure, and its economy is healthy and growing. Ecommerce, both nationally and cross-border, is on the rise.

Topics and Scope

The report is split into 5 main chapters

  • Introduction: The Netherlands
  • Infrastructure and Logistics
  • E-commerce Landscape
  • Dutch Consumers
  • About the Report

Did you know?

  • Dutch GDP grew by 2.98% in 2017
  • The Netherlands ranks 5th in Logistics Performance
  • Average spending per online shopper continues to increase
  • Flights & accommodation are leading in services categories
  • Dutch online stores are still by far the most popular
  • Sellers from other EU nations are 1/3 of online purchases
  • Chinese retailers are the go-to eShop for Dutch consumers
  • ‘Millennials’ love using the internet on their smartphone (90%)
  • 73% of ‘Generation X’ uses social networks daily
  • 35 – 44 year olds spend the most via social media
  • 48% are fairly or very uncomfortable with data collection
  • iDEAL is still the most popular payment method by far
  • Rating systems are important, but not felt to be fully reliable
  • Books, music and movies are the most purchased products online
  • Dutch consumers are price sensitive regarding deliveries

Optional: Get the extended report

The extended The Netherlands 2018 Ecommerce Report (paid-version) is available on ecommercefoundation.org

Topic specific reports you might like:

Other reports you might like:

Looking for ecommerce reports for a specific country? Looking for ecommerce reports for Germany, UK, China or another country? View specific country reports

Tags: Global Ecommerce Figures, Retail/Brand - Other, English
Partners: .shop, Osudio, SAP, Mazars, Arvato Financial Solutions, Ecommerce Foundation
Authors: Sara Lone, Adlen Khelladi, Shaun Packiarajah

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United States B2C Ecommerce Country Report 2017 (free)

22 December 2017, Analist Report, , 62 pages

The United States B2C Ecommerce Country Report 2017 (free) provides a brief overview of the state of ecommerce in United States. This report includes ecommerce trends, facts and figures, and offers insights into the American ecommerce market.

Topics and Scope

The report is split into 7 main chapters

  • Introduction to the United States
  • Ecommerce Facts & Figures
  • Ecommerce Environment

Did you know?

  • The majority of the US population is between 25 and 54
  • GDP has increased at a quicker pace in 2017
  • Unemployment rate is 4.9% in 2017
  • Inflation rate was 1.3% in 2016
  • Consumer confidence index is 101.7 in Oct. 2017
  • The United States ranks 6th in Ease of Doing Business Index
  • The United States ranks higher than most in Internet Inclusivity
  • Majority of online shoppers are 18-34 year olds
  • The B2C ecommerce market continues to grow steadily
  • Consumer electronics are leading in the ecommerce market
  • Majority research electronics online before buying in-store
  • Majority seek buying advice via face-to-face communication
  • Majority of consumers find customer reviews very important

Optional: Get the extended report

The extended United States B2C Ecommerce Country Report 2017 (paid-version) is available on ecommercefoundation.org

Topic specific reports you might like:

Other reports you might like:

Looking for ecommerce reports for a specific country? Looking for ecommerce reports for Spain, UK, China or another country? View specific country reports

Tags: B2B Ecommerce, Cross-border Ecommerce, Delivery and Service, Ecommerce Basics, Online Payments , Customer Service, Direct Marketing, Mobile Commerce, Ecommerce Strategy, Ecommerce Sustainability, Marketplaces, Online Research, Social Media and Services, Online Taxes and VAT, Business Partner (Service provider to Retail/Brand), Consumer Services, Education (Universities, Students), Other, Production & Wholesale, English
Partners: Ecommerce Foundation, Safe.Shop, Ingenico, Asendia, Dynamic Yield, Salesforce Commerce Cloud, Mazars
Authors: Sara Lone, Maximiliaan Koene, Johnson Chen

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Bulgaria B2C Ecommerce Country Report 2017 (free)

11 December 2017, Analist Report, , 47 pages

The Bulgaria B2C Ecommerce Country Report 2017 (free) provides a brief overview of the state of ecommerce in Bulgaria. This report includes ecommerce trends, facts and figures, and offers insights into the Bulgarian ecommerce market.

Topics and Scope

The report is split into 3 main chapters

  • Introduction to Bulgaria
  • Ecommerce Facts & Figures
  • Ecommerce Environment

Did you know?

  • E-GDP forecasted to be 1.18% in 2017
  • Inflation rate was 1.1% in 2016
  • Bulgaria ranks 50th in Ease of Doing Business Index
  • Most e-shoppers are ordering online in Yugozapaden
  • Facebook dominates with users at 97% of the population
  • Most use search engines & social networks via mobile
  • Most prefer to use computer/tablet than smartphone
  • 52% of e-shoppers use retailer information before buying online
  • E-shoppers prefer conducting transactions in person
  • Mobile is the most popular payment method

Optional: Get the extended report

The extended Bulgaria B2C Ecommerce Country Report 2017 (paid-version) is available on ecommercefoundation.org

Topic specific reports you might like:

Other reports you might like:

Looking for ecommerce reports for a specific country? Looking for ecommerce reports for Spain, UK, China or another country? View specific country reports

Tags: Cross-border Ecommerce, Customer Service, Delivery and Service, Direct Marketing, Display Advertising, Ecommerce Basics, Mobile Commerce, Ecommerce Strategy, Ecommerce Sustainability, Marketplaces, Online Research, Online Payments , Social Media and Services, Online Taxes and VAT, Business Partner (Service provider to Retail/Brand), Consumer Services, Education (Universities, Students), Other, Production & Wholesale, English
Partners: Ecommerce Foundation, Safe.Shop, Bulgaria E-commerce Association, ingenico, asendia, Salesforce Commerce Cloud, Manhattan Associates
Authors: Maximiliaan Koene, Johnson Chen, Sara Lone, Jorij Abraham

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The Future of Retail presented in Malaysia

29 November 2017, Presentation, Presentation, 63 pages

Wil this be the future of retail? Can the SME survive and grow online? Get the insights presented at the Malaysia Internet Business Summit 2017. The Future of Retail provides you with data proven conclusions and knowledge of retail experts.

Tags: Ecommerce Strategy, Retail/Brand - Other, English
Partner: Ecommerce Foundation
Authors: Jorij Abraham, Rein Suijker

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Canada B2C Ecommerce Country Report 2017 (free)

28 November 2017, Analist Report, , 51 pages

The Canada B2C Ecommerce Country Report 2017 (free) provides a brief overview of the state of ecommerce in Canada. This report includes ecommerce trends, facts and figures, and offers insights into the Canadian ecommerce market.

Topics and Scope

The report is split into 3 main chapters

  • Introduction to Canada
  • Ecommerce Facts & Figures
  • Ecommerce Environment

Did you know?

  • E-GDP in USD forecasted to rise to 1.26% in 2017
  • Unemployment rate was 7.0% in 2016
  • Inflation rate was 1.4% in 2016
  • Canada ranks 14th in Logistical Performance Index
  • Ranks 18th in Ease of Doing Business Index
  • 62% of the online population is expected to shop online in 2017
  • Canada ranks 8th in overall internet inclusivity
  • The largest age group purchasing online is between 18 – 34
  • The most popular holiday seasonal shopping website is Amazon
  • Many consumers buy via credit card registered with online retailer

Optional: Get the extended report

The extended Canada B2C Ecommerce Country Report 2017 (paid-version) is available on ecommercefoundation.org

Topic specific reports you might like:

Other reports you might like:

Looking for ecommerce reports for a specific country? Looking for ecommerce reports for Russia, UK, China or another country? View specific country reports

Tags: Cross-border Ecommerce, Customer Service, Delivery and Service, Direct Marketing, Display Advertising, Ecommerce Basics, Mobile Commerce, Ecommerce Strategy, Ecommerce Sustainability, Marketplaces, Online Research, Online Payments , Social Media and Services, Online Taxes and VAT, Production & Wholesale, Business Partner (Service provider to Retail/Brand), Education (Universities, Consumer Services, Other, Retail/Brand - Other, Stakeholders (government, Students), associations), English
Partners: Asendia, Ecommerce Foundation, Global Ecommerce Association, Ingenico, Manhattan Associates, Safe.Shop, Salesforce Commerce Cloud, Webhelp
Authors: Johnson Chen, Sara Lone

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Poland B2C Ecommerce Country Report 2017 (free)

27 November 2017, Analist Report, , 46 pages

The Poland B2C Ecommerce Country Report 2017 (free) provides a brief overview of the state of ecommerce in Poland. This report includes ecommerce trends, facts and figures, and offers insights into the Polish ecommerce market.

Topics and Scope

The report is split into 3 main chapters

  • Introduction to Poland
  • Ecommerce Facts & Figures
  • Ecommerce Environment

Did you know?

  • E-GDP forecasted to grow to 2.3% in 2017
  • Unemployment rate was 6.2% in 2016
  • Inflation rate was –0.7% in 2016
  • Poland ranks 24th in Ease of Doing Business Index
  • Ranks 33rd in Logistical Performance Index
  • 56% of the online population in 2016 shopped online
  • Ecommerce turnover to increase by 17% in 2017
  • Most popular product category is clothing/footwear
  • Enterprises with B2C online sales decreasing YoY
  • Facebook is the most popular social media platform

Optional: Get the extended report

The extended Poland B2C Ecommerce Country Report 2017 (paid-version) is available on ecommercefoundation.org

Topic specific reports you might like:

Other reports you might like:

Looking for ecommerce reports for a specific country? Looking for ecommerce reports for Russia, UK, China or another country? View specific country reports

Tags: B2B Ecommerce, Cross-border Ecommerce, Customer Service, Delivery and Service, Display Advertising, Ecommerce Basics, Mobile Commerce, Ecommerce Strategy, Ecommerce Sustainability, Marketplaces, Online Research, Online Payments , Social Media and Services, Online Taxes and VAT, Business Partner (Service provider to Retail/Brand), Consumer Services, Education (Universities, Students), Other, Production & Wholesale, Stakeholders (government, associations), Retail/Brand - Other, English
Partners: e-commerce poland, Ecommerce Europe, Ingenico, Asendia, Salesforce Commerce Cloud, Manhattan Associates, Ecommerce Foundation
Authors: Sara Lone, Johnson Chen

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Brazil B2C Ecommerce Country Report 2017 (free)

24 November 2017, Analist Report, , 61 pages

The Brazil B2C Ecommerce Country Report 2017 (free) provides a brief overview of the state of ecommerce in Brazil. This report includes ecommerce trends, facts and figures, and offers insights into the Brazilian ecommerce market.

Topics and Scope

The report is split into 3 main chapters

  • Introduction to Brazil
  • Ecommerce Facts & Figures
  • Ecommerce Environment

Did you know?

  • E-GDP forecasted to rise to 0.73% in Brazilian real in 2017
  • E-GDP forecasted to be 0.74% in USD in 2017
  • Unemployment rate was 11.5% in 2016
  • Inflation rate was 8.7% in 2016
  • Brazil ranks 51st in E-Government Development Index
  • Ranks 55th in Logistics Performance Index
  • 38% of the online population in 2016 shopped online
  • Brazil ranks 18th in overall internet inclusivity
  • Brazil has large daily Internet users among all ages
  • B2C Ecommerce continues to increase by about 13.9% in US Dollars

Optional: Get the extended report

The extended Brazil B2C Ecommerce Country Report 2017 (paid-version) is available on ecommercefoundation.org

Topic specific reports you might like:

Other reports you might like:

Looking for ecommerce reports for a specific country? Looking for ecommerce reports for Spain, UK, China or another country? View specific country reports

Tags: Cross-border Ecommerce, Delivery and Service, Ecommerce Basics, Display Advertising, Mobile Commerce, Ecommerce Strategy, Ecommerce Sustainability, Online Payments , Social Media and Services, Direct Marketing, Business Partner (Service provider to Retail/Brand), Consumer Services, Education (Universities, Students), Other, Production & Wholesale, Stakeholders (government, associations), Retail/Brand - Other, English
Partners: ABComm, Safe.Shop, GEA, Ecommerce Foundation, Ingenico, asendia, Webhelp, Salesforce Commerce Cloud, AWIN
Authors: Sara Lone, Johnson Chen, Maximiliaan Koene

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India B2C Ecommerce Country Report 2017 (free)

17 November 2017, Analist Report, , 46 pages

The India B2C Ecommerce Country Report 2017 (free) provides a brief overview of the state of ecommerce in India. This report includes ecommerce trends, facts and figures, and offers insights into the Indian ecommerce market.

Topics and Scope

The report is split into 3 main chapters

  • Introduction to India
  • Ecommerce Facts & Figures
  • Ecommerce Environment

Did you know?

  • Indian B2C ecommerce turnover to grow 1.42% (Rs) in 2017
  • Indian B2C ecommerce turnover to grow 1.5% (USD) in 2017
  • The unemployment rate is 3.46% in 2016
  • The inflation rate is 4.9% in 2016
  • India ranks 35th in Logistical Performance Index
  • India ranks 130th in Ease of Doing Business Index
  • India ranks 107th in E-government Index
  • Nearly 10% of the online population has shopped online
  • B2C turnover still growing year to year
  • Around 50% of urban/rural internet users are daily users

Optional: Get the extended report

The extended India B2C Ecommerce Country Report 2017 (paid-version) is available on ecommercefoundation.org

Topic specific reports you might like:

Other reports you might like:

Looking for ecommerce reports for a specific country? Looking for ecommerce reports for Spain, UK, China or another country? View specific country reports

Tags: Social Media and Services, Cross-border Ecommerce, Ecommerce Basics, Ecommerce Strategy, Ecommerce Packaging, Ecommerce Sustainability, Marketplaces, Mobile Commerce, Online Marketing, Online Payments , Online Research, Online Taxes and VAT, Production & Wholesale, Business Partner (Service provider to Retail/Brand), Education (Universities, Consumer Services, Finance, Media & Entertainment, Other, Retail/Brand - Other, Stakeholders (government, Students), associations), English
Partners: Asendia, CMO Council, Ecommerce Foundation, Global Ecommerce Association, Ingenico, Manhattan Associates, SAP, Safe.Shop
Authors: Johnson Chen, Sara Lone

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Japan B2C Ecommerce Country Report 2017 (free)

16 November 2017, Analist Report, , 45 pages

The Japan B2C Ecommerce Country Report 2017 (free) provides a brief overview of the state of ecommerce in Japan. This report includes ecommerce trends, facts and figures, and offers insights into the Japanese ecommerce market.

Topics and Scope

The report is split into 3 main chapters

  • Introduction to Japan
  • Ecommerce Facts & Figures
  • Ecommerce Environment

Did you know?

  • E-GDP forecasted to rise to 1.59% in Yen in 2017
  • E-GDP forecasted to rise to 1.63% in USD in 2017
  • Unemployment rate was 3.1% in 2016
  • Inflation rate was –0.1% in 2016
  • Japan ranks 11th in E-Government Development Index
  • Japan ranks 12th in Logistical Performance Index
  • Japan ranks 34th in Ease of Doing Business Index
  • 74% of the online population in 2016 shopped online
  • Ecommerce turnover still growing year to year
  • E-shoppers are spending more on average

Optional: Get the extended report

The extended Japan B2C Ecommerce Country Report 2017 (paid-version) is available on ecommercefoundation.org

Topic specific reports you might like:

Other reports you might like:

Looking for ecommerce reports for a specific country? Looking for ecommerce reports for Spain, UK, China or another country? View specific country reports

Tags: Social Media and Services, Ecommerce Basics, Ecommerce Strategy, Online Payments , Marketplaces, Online Research, Mobile Commerce, Search Engine Advertising, Stakeholders (government, associations), Retail/Brand - Other, Education (Universities, Students), Consumer Services, Other, Business Partner (Service provider to Retail/Brand), Production & Wholesale, English
Partners: Asendia, Manhattan Associates, Ecommerce Foundation, Salesforce Commerce Cloud, Ingenico, Global Ecommerce Association, GMO Registry
Authors: Sara Lone, Johnson Chen

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