Michel Clausing is chairman of the expert group Delivery and Service
My fields of expertise are
This is an overview of all the topics to which I have contributed.
- How to deal with the continuous changing environment?
- What delivery and service options exist?
- The five logistic trends of the future
- When does delivery and service plays a role in the customer journey?
- What are global trends and developments for the logistics industry?
- What do we know about anticipatory logistics?
- Popular trends: same day delivery, green sustainable solutions and pickup points or locker locations
- How to optimize the omnichannel supply chain network?
- Customer centricity and innovation for logistics providers?
- Are there differences in preference for delivery and service per country?
- What are trends and developments in the area of:
- How startups are redefining logistics
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