Introduction to India
India is a federal republic in Asia. It has a population of 1,342.5 million people and its capital is New Delhi. The official language is Hindi (41%) Bengali (8.1%). Telugu (7.2%). Marathi (7%). Tamiol (5.9%) and widely spoken foreign language' is English. India has a GDP of $2,454.5 billion USD, which represents a GDP per capita of $1,850 USD in 2017.
- 1,342.5 million people
- GDP of $2,454.5 billion USD
- 5% unemployed
- Inflation of 5.2%
Ecommerce in India
In 2017, the Indian B2C ecommerce turnover grew by 16.67% to $37,572 million USD. India had an online population of 254.5 million of people who were aged 15 and older. Of the total online population, 75 million bought something online in 2015. The average spending per eShopper was $499 USD in this year.
|B2C Ecommerce Turnover||$37,572 million USD|
|B2C Ecommerce growth||16.67%|
|Online population||254.5 million|
|Number of eShoppers||75 million|
|Most popular payment method||Credit Cards|
Tips for ecommerce in India
India has vast differences between states. There are differences in culture, economy internet usage and logistical opportunities. If you would like to sell in India, you first need to know what is possible in which state.
The Indian ecommerce market is growing rapidly. This growth is also due to the fact that more Indians now have smartphones, on where they can access the internet. If you would like to sell online in India, it is important to know that there will be a lot of people that order through a mobile app or website.
Cash on Delivery is still a very popular payment method in India. Therefore it might be worth to offer this payment method when starting an online shop in India.
Indian consumers prefer to buy at websites they already know, because they know these websites can be trusted. If you would like to sell in India, it is important to gain the trust of the consumers first. Make sure the consumers know your website due to a good marketing campaign and frequently advertising. You could for example consider a TV commercial as 70% of the Indian households have a TV.
Most Indian eShoppers buy their goods on marketplaces like Amazon or Alibaba. If you are interested in selling your products in India, it might be an idea to first sell via a marketplace first to explore the environment and gain brand recognition.
Before trading in India, we recommend visiting the Q&A Online Taxes and VAT in India page.
The Indian Ecommerce Association, ECAI (eCommerce Association of India)
ECAI is India’s first and nodal agency representing the e-Commerce community in India. ECAI is the association representing companies selling products and/or services online to consumers in India. Its mission is to advance the interests and influence of e-commerce in India through advocacy, communication, and networking.