Courses

Learn the aspects of ecommerce and digital trade.
In cooperation with a number of Universities of Applied Sciences, the Ecommerce Foundation created actual course materials on ecommerce and related subjects. These courses are shown below, with the relevant topics behind them. You can view a specific course by clicking it.

Essentials of Ecommerce

Ecommerce Essentials teaches you how to conduct business online. You will learn about the similarities and differences between traditional and electronic commerce, and you will explore e-commerce technologies at various levels of sophistication.
Target group: Starter

Number of modules: 11

Essentials of Ecommerce ›
Recent update: | 31-07-2018

Essentials of Ecommerce

Module 1

What is Ecommerce (essentials)

Version: | 02 - 08 - 2018
Module level:

Essentials of Ecommerce

Module 2

How big is ecommerce? (essentials)

Version: | 31 - 07 - 2018
Module level:

Essentials of Ecommerce

Module 3

What are the driving forces behind ecommerce? (essentials)

Version: | 31 - 07 - 2018
Module level:

Essentials of Ecommerce

Module 4

What is OmniChannel? (essential)

Version: | 31 - 07 - 2018
Module level:

Essentials of Ecommerce

Module 5

The Customer Journey Explained

Version: | 31 - 07 - 2018
Module level:

Essentials of Ecommerce

Module 6

What departments are involved in ecommerce

Version: | 31 - 07 - 2018
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Essentials of Ecommerce

Module 7

Ecommerce is data-driven

Data Feed Management, Web Analytics and Big Data
Version: | 01 - 05 - 2018
Module level:

Essentials of Ecommerce

Module 8

How important is ecommerce?

Version: | 02 - 05 - 2018
Module level:

Essentials of Ecommerce

Module 9

The driving forces behind ecommerce

Version: | 01 - 05 - 2018
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Essentials of Ecommerce

Module 10

What is Omnichannel?

Version: | 01 - 05 - 2018
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Essentials of Ecommerce

Module 11

The customer journey explained

Version: | 01 - 05 - 2018
Module level:
Articles
Show all articles

How to use shipping to improve your omnichannel game

Topic | Delivery & Service

Reducing returns for retailers

Topic | Marketplaces

Returns: a necessary evil

Topic | Delivery & Service

Expert's Eye : The future of m-commerce

Topic | Mobile Commerce
Reports
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B2B Experience: Customer Experience as a Success Factor in B2B

Publication date | 17-07-2019

Ecommerce Report: Denmark 2019

Publication date | 12-07-2019

Payment Methods Report 2019 - Innovations in the Way We Pay

Publication date | 27-06-2019

Ecommerce Report: Sweden 2019

Publication date | 04-07-2019
Events
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Shopping Today

19-09-2019

DeFabrique Utrecht
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