This is the full report of the Customer Service topic. This report contains all the basic, advanced and expert content. It provides answers to basic questions such as "What are the latest trends and developments?". In addition, it also deals with more advanced and expert issues, such as "Tips and tricks for setting up your customer service" and "How to create loyalty?" Naturally, the actual chapter of Customer Service on the EcommerceWiki will be updated regularly. Therefore, we will also update this report as often as possible.