IRUK Top500 The Operations and Logistics Report 2016

IRUK Top500 The Operations and Logistics Report 2016

In this Dimension Report, we’ve assessed retailers by their delivery promise since this is the metric most likely to guide the shopper’s choice. We measure delivery and collection options, the ease and convenience of returns, and refunds too. Containing a selection of case studies, approaches, and brand new research, this report offers up useful insight into the delivery performance of the Top500 crosschannel retailers, and allows you to benchmark your own strategy against that of your peers and competitors.
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Author: Mark Pigou

Document type: Research Study

Publication date: 05-12-2016

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