Reports

Professor Cor Molenaar's point of view on last year’s study trip to China organized by knowledge platform Shopping Tomorrow & the Ecommerce Foundation. In the article “China not a comp...

With the rise of mobile banking, consumers are more open to the idea of managing their money from a mobile device than ever before. For those marketers and businesses operating in the financial servic...

Welcome to the PayPal mCommerce Index: Trends Report 2018, our mid-year pulse-check of mobile commerce (mCommerce) in Australia. This edition explores three emerging trends in mobi...

Today, eCommerce/digital influences up to 56% of in-store purchases, while eCommerce itself represents almost 10% of U.S. retail sales and that figure is growing by nearly 15% annually. Digital commer...

This report takes a look at the regulations, exemptions and impact of PSD2 on the ecommerce marketplace model 13 January 2018 will be a watershed moment for the European payments landscape, with major...

Summary: Global e-commerce statistics of 2017 Online shopping trends and statistics Mobile Majority Visual and Voice Search to expand Monichannel is the new normal B2B e-commerce rocking Augm...

Despite its promise, mobile commerce can be a frustrating and painful experience … for consumers and businesses alike. Why? Two reasons: Mobile-friendly sites are all but universalMobile-fri...

A report on the state of mobile maturity, ten years after the introduction of the iPhone.   Ten years ago, the iPhone came into our lives and our world was utterly transformed. Since then, mobi...

Today’s brand interactions have become digital, nonlinear and flow across numerous touchpoints. Embracing an Omnichannel strategy today is necessary to stay in business tomorrow. But without und...

Few experiences have the power to damage a retailer's reputation like a failed delivery; yet 1 in 20 online orders never reach their destination, and many retailers don’t have the technology in ...