Luxury 2019: Sector Analyst Report   Our analysts assess the global performance of leading luxury companies over the past decade, including brand owners, single-brand companies, t...

Document type: Research Study

Publication date: 01-04-2019

The Monetisation of Digital Business Models – Insights into Billing and Recurring Payments Report offers a comprehensive view of key trends in monetisation models, subscription commerce, an...

Document type: Research Study

Publication date: 20-03-2019

Who are online shoppers and what leads them to a brand's website for the first time? What are the main reasons for cart of site abandonment? This infographic by Episerver summarizes crucial informatio...

Document type: Infographic

Publication date: 07-08-2018

Editors rating

How are customers' expectations of companies changing? Which emerging technologies are influencing the future of customer experience? Why customer trust is increasingly important, and how companies ca...

Document type: Research Study

Publication date: 13-07-2018

Editors rating

This report is based on a survey of more than 500 traditional retail, pure play, consumer goods, and branded manufacturing leaders from around the world. It looks at the current business-to-consumer l...

Document type: Research Study

Publication date: 13-07-2018

Editors rating

Trend1: CITIZEN AI, Raising AI to Benefit Business and Society As artificial intelligence grows in its capabilities—and its impact on people’s lives—businesses must move to “raise” thei...

Document type: Research Study

Publication date: 01-07-2018

Today, eCommerce/digital influences up to 56% of in-store purchases, while eCommerce itself represents almost 10% of U.S. retail sales and that figure is growing by nearly 15% annually. Digital commer...

Document type: Research Study

Publication date: 10-04-2018

In this report How do companies target Millennials who no longer trust traditional advertising? How important are payment options in India? Which countries are most likely to buy from foreign website...

Document type: Research Study

Publication date: 10-10-2017

In deze whitepaper zijn de 6 verleidingsprincipes van Cialdini vertaald naar een online omgeving. Hoe kan je; sociale bewijskracht, autoriteit, schaarste, commitment en consistentie, sympathie en wede...

Document type: eBooks

Publication date: 10-10-2017

Why Read This Report How well do leading brands build loyalty with the quality of their customer experience (CX)? This year, we reveal the complete rankings of all 314 brands across 21 industries in...

Document type: Research Study

Publication date: 01-08-2017

asds