The Paypers has launched a new report titled Who’s Who in Payments – Complete Overview of Key Payment Providers, encompassing key trends in the payments space.   Structured in ...

Document type: Research Study

Publication date: 16-03-2020

This a white paper on how to improve a digital product by using different ux design testing methods.   Understanding the concept of User Experience  It is very important to understand wha...

Document type: White Paper

Publication date: 16-02-2020

The new Cross-Border Payments and Commerce Report 2019 – 2020 depicts the major trends driving growth in cross-border payments, cross-border commerce, and marketplaces.   Struct...

Document type: Research Study

Publication date: 13-12-2019

All studies come to the same, unanimous conclusion: mobile is becoming more important in the lives of consumers every day. According to a recent study, 91% of the Dutch population now owns a smartphon...

Document type: Research Study

Publication date: 26-07-2019

Editors rating

The "Big Five" tech companies (Google, Apple, Facebook, Amazon and Microsoft, collectively known by acronym "GAFAM") are miles ahead of other companies in terms of  customer experience, and are t...

Document type: Research Study

Publication date: 17-07-2019

Editors rating

A growing number of organizations have conversion optimization strategies in place. Using a structured and data-driven process, they are working on customer-oriented optimizations in their online stor...

Document type: Research Study

Publication date: 01-07-2019

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The popularity of online consumer shopping continues to rise. Due to the significant increase in the use of online channels, we are seeing a growing shift of fraud and insecurity from the domain of tr...

Document type: Research Study

Publication date: 17-06-2019

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Self-learning robots conquer e-commerce logistics - What will fulfillment look like in 2025?   Are traditional retail models on the brink of collapse? Clearly, the fact remains that not on...

Document type: White Paper

Publication date: 07-06-2019

Ecommerce Report: The Netherlands 2019 (free) provides a brief overview of the state of ecommerce in The Netherlands. This report has been published by the Ecommerce Foundation with hand-sel...

Document type: Research Study

Publication date: 21-03-2019

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Selecting different ways of shipment is a struggle both for the distributors and the customers.  In the end, the choice can be significant because when buying something, a certain expectatio...

Document type: Topic Report

Publication date: 26-02-2019

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