All studies come to the same, unanimous conclusion: mobile is becoming more important in the lives of consumers every day. According to a recent study, 91% of the Dutch population now owns a smartphon...

Document type: Research Study

Publication date: 26-07-2019

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The "Big Five" tech companies (Google, Apple, Facebook, Amazon and Microsoft, collectively known by acronym "GAFAM") are miles ahead of other companies in terms of  customer experience, and are t...

Document type: Research Study

Publication date: 17-07-2019

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A growing number of organizations have conversion optimization strategies in place. Using a structured and data-driven process, they are working on customer-oriented optimizations in their online stor...

Document type: Research Study

Publication date: 01-07-2019

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The popularity of online consumer shopping continues to rise. Due to the significant increase in the use of online channels, we are seeing a growing shift of fraud and insecurity from the domain of tr...

Document type: Research Study

Publication date: 17-06-2019

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Self-learning robots conquer e-commerce logistics - What will fulfillment look like in 2025?   Are traditional retail models on the brink of collapse? Clearly, the fact remains that not on...

Document type: White Paper

Publication date: 07-06-2019

Ecommerce Report: The Netherlands 2019 (free) provides a brief overview of the state of ecommerce in The Netherlands. This report has been published by the Ecommerce Foundation with hand-sel...

Document type: Research Study

Publication date: 21-03-2019

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Selecting different ways of shipment is a struggle both for the distributors and the customers.  In the end, the choice can be significant because when buying something, a certain expectatio...

Document type: Topic Report

Publication date: 26-02-2019

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Valentine’s Day is another holiday in the calendar whose impact on retail and sales is substantial. According to different sources, the average order value in this period can increase by 11%. Un...

Document type: Topic Report

Publication date: 06-02-2019

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The Ecommerce Report Austria 2018 (Free) provides a brief overview of the state of ecommerce in Austria. This report has been published by Ecommerce Foundation with hand-selected data which ...

Document type: Research Study

Publication date: 04-02-2019

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The Ecommerce Report Australia 2018 (Free) provides a brief overview of the state of ecommerce in Australia. This report has been published by Ecommerce Foundation with hand-selected data wh...

Document type: Research Study

Publication date: 18-12-2018

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