Chatbots & Conversational Commerce

What is conversational commerce and how can it be used in today's customer service management? To what extent can chatbots take in charge a customer's request? Everything about it in this EcommerceWiki topic.

Share this topic

Sort by:
Consultant
Magnus Contributions: 54
Sort by:

If you work in marketing, public relations, advertising, customer service, product development, or a...

Every year, the Ecommerce Foundation publishes 10 ecommerce reports in collaboration with Ecommerce ...

While traditional B2B sales channels are still most influential, the explosive growth of B2B ecommer...

Editors rating

The 2018 "must-haves" that retailers should implement in their online customer journey. Ho...

Conversational Commerce - Webinar

In recent years a new channel has entered the omnichannel stage. It is called “conversational commerce”. Now is time the conversational commerce comes of age and companies adopt it for the...
More

eCommerce Day

The e-Commerce Day is hosted by real, - / real.digital and receives over 1,500 visitors a year, and since 2010 has developed from a meeting point of the industry to one of the most important e-commerc...
More

Essentials of Ecommerce

Target group: Starter

Basics of Ecommerce (ECON1)

Target group: Professional

Ecommerce Strategy (ECON2)

Target group: Manager

Curators

Consultant
Magnus Contributions: 54
asds