Customer Service

What is customer service and how can you create the perfect customer service experience? Everything about it in this EcommerceWiki topic.

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Hoe transformeert de huidige klantenservice naar een optimale, consistente en persoonlijke klantbele...

This is the full report of the Customer Service topic. This report contains all the basic, advanced ...

Why Read This Report We’re at a tipping point for customer service operations. Customers cont...

Wat is er nodig voor de veranderende rol van Customer Service? Customer Service zal de rol van &ldqu...

Customer Evaluation

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SAP Customer Experience LIVE

Get ready for the customer revolution! Discover the latest innovations for elevating your e-commerce, marketing, sales, and customer service success. An immersive educational experience with more than...
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Basics of Ecommerce (ECON1)

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  • Gabor Baranyi
    Marketing director
    Doglike
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  • Tessa Russell
    Researcher
    BEUC
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  • Fleur van Bladel
    Marketing & Communications Specialist
    ContactCare
    Contributions: 5
  • Mael van Dijk
    editor, report & data analyst
    Ecommerce Foundation
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  • Corinne Poort
    Managing Editor
    Ecommerce Foundation
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